The Empowered Heart Retreat
TERMS & CANCELLATION POLICY


COVID
There are no refunds for Covid19, only FULL CREDITS for a future retreat or 1:1 coaching.
PAYMENT/PRICING TERMS
Pricing includes retreat costs only; it does not include airfare or travel to and from the retreat (unless noted otherwise).

While every effort is made to keep to all published itineraries, we reserve the right to make changes for your convenience. In some cases, weather conditions or “acts of god” (e.g., pandemic) can necessitate an alteration in the event itinerary, such as the dates of the retreat, and this does not constitute any reason for refund.
Deposit & Payment Terms
In order to reserve your spot, one third of the total cost of the retreat must be paid. Depending on your booking date there will be a pre-determined balance due date which can be made in one payment or multiple payments depending on time of booking and the date of the event.

Retreat Payment
Payment can be made via credit card or PayPal.

CANCELLATION POLICY
If you wish to cancel your retreat, please contact bold9@heatherfillmorecoaching.com immediately. If the retreat is at least 30 days from the date of your cancellation and we’re able to sell your spot, your payments, minus $100, will be fully refunded. If you cancel with less than 30 days and we’re able to sell your spot, your funds will be transferred to another event, otherwise there will be no refunds with less than 30 days’ notice. There are no exceptions to our cancellation policy for ANY reason, including weather, health changes, personal emergencies or otherwise. There is no refund for arriving late or leaving a trip early.
Heather Fillmore Coaching is not responsible for any expenses or damages incurred because of a retreat cancellation including preparation costs, airline tickets, travel documents or other expenses. Heather Fillmore Coaching reserves the right to cancel any retreat prior to departure if there are too few people booked, in which case you will be given a full refund of all payments made. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses, or damages (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport, gear purchases, airport and airline taxes).

ROOMMATES
Roommate Assignments
If you book a shared room without specified roommate(s), we will do our very best to match you with your desired room type. In the event we can’t find you a roommate, we will present you with different rooming options.